| Location: |
Orange, CA , United States |
| Company: |
Subscription Required |
|
· Relocation: is not available
Job Responsibilities
· Responsible for maintaining and developing existing customer base and revenue by facilitating effective customer relations and services.
· Represents Kinder Morgan and communicates company services, policies and procedures to customers.
· Identify, analyze and resolve a wide range of problems involving terminals and pipeline services.
· Responds to customer inquiries and takes the lead in negotiating contracts and amendments, as well as resolving customer issues in a timely manner.
· Meets with customers on a regular basis to understand customer’s ongoing business and changes and to develop new business, maintain ongoing business and ensure effective communications and relations.
· Know target customers and identify opportunities to maximize use of company assets and services.
· Keep up-to-date and knowledgeable of the competition.
· Coordinates communications on customer issues with other departments such as Operations, Engineering, Accounting and Business Development.
· Prepares annual revenue budget, weekly revenue estimate, provides ad hoc analysis and assistance in analyzing revenue and volume performance. Validate revenue generated through knowledge of billing process to insure correctness.
· Develops and handles customer/marketing projects. This includes development of marketing projects to increase revenue, this includes working with customers for project development, working with Engineering and Operations in development of request for estimate; and provide economic analysis and justification for management approval.
Educational Requirements
(minimal requirements and any additional education or training that would be helpful)
· High School Diploma or equivalent required.
· Minimum BA/BS; MBA a plus.
Job Requirements
(specific experience, skills, knowledge, certifications, licenses, competencies, working conditions)
· Experience, Specific Knowledge, Certification, Licenses:
· 3-5 years of increasing responsibility in a related business environment.
· Experience in economic analysis a plus.
· Prior experience working with legal documents and/or detailed and confidential material.
· A satisfactory driving record as determined by the Company and current, valid State driver’s license are required.
Competencies/Skills:
· Ability to effectively resolve customer issues.
· Ability to negotiate customer agreements.
· Ability to develop business documents such as customer letters, proposals, summaries, etc.
· Ability to demonstrate an understanding of the petroleum business, fundamentals of refining, product specifications and key market factors.
· Well-balanced interpersonal skills and demonstrable verbal and written communication skills.
· Proficiency with computer applications, including Microsoft Excel, Word, Project, and Outlook.
· Must be accountable and take direction from supervisors, keep required work schedules, focus attention on details, and follow work rules.
· Organizational skills and the ability to prioritize tasks are essential.
· Must be a problem solver with the ability to find resolutions.
· Must be self-motivated and capable of working with minimal supervision.
· Must be flexible and able to work effectively in a team environment and consistently maintain a professional and respectful demeanor/attitude with co-workers, clients, vendors, and regulatory agencies.
Work Conditions:
· Office environment; approximately 40% of time is computer work; 30% is on the phone; and 30% is making site/customer visits.
· Must be willing and able to travel locally to customer sites and meetings.
Preferred Experience, Skills and Knowledge
(above the minimum requirements; not required, but advantageous in this position)
· Negotiating techniques a plus.
· Petroleum industry commercial contacts, business environment and background a plus.
|
|
Access to the Response Instructions for this position requires a subscription. Click here to subscribe and gain access to all InfoOil Jobs.InfoOil Careers offers the most oil and gas jobs for the lowest price. This is our commitment to you! |
|
|
|
|
|
Join other professionals and tradespeople in the oil and gas industry, and
post your resume so that you can be found by employers from around the globe!
Are you looking for a job in the oil and gas industry? You can find it right here on InfoOil Careers. Subscribe today to get access to more than 7,500 jobs.
Find out more about the oil and gas industry and discover resources to help you advance your career.
Advance your career in the oil and gas industry - find links to oil and gas training institutions and universities around the globe and online on our Training and Education Resource Center page.
Post your latest opportunities and search our resume database for professionals and tradespeople in the oil and gas industry. Find out more by visiting our Employer section.
|
Job Seekers · Jobs · Search Jobs · Receive Job Alerts · Post Your Resume · Resources · Training · FAQ · Site Map