| Location: |
Calgary, AB , Canada |
| Company: |
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Job Description
Accounts Receivable/Collections Administrator - Downtown - Permanent
This role will be responsible for the collections on overdue accounts in accordance with deadlines within the company's policies and procedures.
Responsibilities:
· Contribute to the effectiveness of the department; identifying opportunities for process improvement and recommending initiatives that support the corporation's goals
· Communicate with appropriate parties to resolve any billing issues that may arise throughout the collection process
· Assist customers with their questions and concerns; rectifying any payment issues
· Collect amounts owing on assigned accounts as per assigned deadlines, ensuring customer accounts are analyzed and reconciled
· Identify potential write off amounts or amounts that can be sent to collection agencies; escalating the collection effort when necessary
· Prepare cheques for deposit; allocating funds to the appropriate customer accounts
Qualifications:
· Minimum of 1 year in a collections role
· Commitment to customer service; strong interpersonal skills
· Proficiency in Microsoft Word and Excel
· Exposure to SAP is an asset
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